Privacy Policy.

This Privacy Policy describes how Delight Sites collects, uses, and protects your information when you visit delightsites.com or interact with our services.

Information we collect
We collect information you provide directly to us:

• When you submit our Site Plan form: your name, email, business description, current website (if applicable), and what you're looking to improve

• When you submit our Contact form: your name, email, and the message you send

• Any other information you choose to share with us

We also automatically collect standard web analytics data when you visit the site — including pages viewed, traffic sources, device type, and general location (derived from IP address). For Full-service clients of our monthly support plan, we use behavioral analytics tools that capture anonymized session interactions on your client website to help us improve site performance.

How we use your information
We use the information collected to:

• Respond to your inquiries and prepare your personalized site plan

• Communicate with you about your project or services if you become a client

• Improve our website and the services we offer

• Comply with legal obligations

We do not sell your personal information to third parties. We do not add you to marketing lists you didn't explicitly opt into. We do not share your information with anyone outside of providing the services you requested.

Cookies and tracking
Our website uses cookies for essential functionality and for analytics via Google Analytics. You can disable cookies in your browser settings, though some site functionality may be affected. We do not use advertising cookies or cross-site tracking.

Third-party services
We rely on the following third-party services, each of which has its own privacy policy governing their handling of data:

• Squarespace (website hosting and form processing)

• Google (analytics, fonts)

• Microsoft Clarity (session recordings and heatmaps, used only for Full-service client websites and only when added to their site)

Your rights
Depending on your location, you may have the right to:

• Access the information we have about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of analytics tracking via your browser settings

To exercise any of these rights, email privacy@delightsites.com.

Data retention
We retain contact form and Site Plan submissions for as long as needed to respond to your inquiry, fulfill our services, and meet legal obligations. You can request deletion of your information at any time.

Children's privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy
We may update this policy from time to time. The date at the top reflects when it was last revised. Significant changes will be noted on this page.

Contact
For questions about this Privacy Policy or how we handle your information, email privacy@delightsites.com.